Why is COPE such a successful and effective Occupational Health provider?

We always take the long term view

We are in business for the long term, so we always take the long term view. Thus, we bring a high level of honesty and integrity to every stage of our interactions with all our customers, employees and partners.

We care

Our honesty and integrity is reflected in our approach to business. We care about what we do and how we do it. We don't seek to make exceptional promises and we don't seek to provide quick fixes which mean that you can trust that the programmes that we operate will be the very best for your needs and objectives.

We take a risk-based approach to Occupational Health

In other words, we don't just help you to proactively manage your sickness absence. We also seek to tackle the underlying, long term, work related causes of sickness absence using an ergonomics risk-based approach to occupational health.

We build partnerships with our customers

We will dedicate time to understanding the customer's expectations and work in partnership with you to achieve your strategic business objectives. We pride ourselves on the efficiency of our services and our levels of customer service. Our willingness to go the extra mile is demonstrated by the quality and commitment of our practitioners and our desire to evolve a partnership with our customers.

We provide a consistent, high quality, service

As an ISO 9001 registered firm, quality is at the heart of everything we do. We provide services to a wide range and size of organisations, but our approach to quality and consistency never changes. From the smallest business (6 employees) to the largest council (35,000 employees), the style and emphasis may change to suit our customers needs, but the core values remain constant of: continuously review, improve, operate/implement and sustain.

We strive for progress through research and innovation

We place a high priority on practical and pragmatic academic research which drives our innovation. The design & delivery of our services is underpinned by evidence-based best practice – so our research benefits COPE, you and all our customers by allowing us to provide you with valid, evidence-based, solutions. It also contributes to the universal knowledge base, which helps to keep the discipline of occupational health moving forward.