Flu Terms and Conditions
These terms and conditions apply to COPE’s Flu Programme, including both onsite vaccination services and digital flu vouchers. Where a pre-agreed contract is in place between COPE Occupational Health Services Ltd ("COPE") and the customer, these terms apply in conjunction with the existing contract. Where no such agreement exists, these terms shall form the basis of the agreement between COPE and the customer.
Onsite Vaccinations
1.1
Service Delivery
COPE will make every effort to deliver onsite vaccinations directly. However, where this is not possible, COPE reserves the right to subcontract the service to an approved clinical partner.
1.2
Pricing
The quoted price for onsite vaccinations may vary based on:
- Any pre-agreed contractual rates
- The need to subcontract delivery to a third party
- The customer’s ability (or lack thereof) to safely store vaccines on-site (e.g., appropriate refrigeration)
1.3 Additional Charges
- VAT will be charged in addition to all stated prices.
- Mileage will be charged at a standard rate of 50p per mile from our nearest available clinical base.
Digital Flu Vouchers
2.1
Voucher Supply
COPE purchases its digital flu vouchers from an approved national partner. These vouchers are redeemable at a wide range of UK pharmacies, including most major retailers.
2.2
Booking & Redemption
All bookings and redemptions made using the flu vouchers are subject to the
terms and conditions of the issuing partner. COPE is not responsible for the booking process or any limitations imposed by the voucher provider.
2.3
Customer Responsibility
Customers are advised to ensure employees are made aware of any booking restrictions, expiry dates, or clinic availability associated with the flu vouchers at the time of distribution.
COPE reserves the right to update these terms and conditions at any time. The most current version will always be available on our website.
Last updated 21/07/2025